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To collect Balance Confirmation letter from Noor Bank, i visited 3 Times But every time they made different-different story to fulfilling the necessary formalities , very very very poor customer care ever. Best part is only one staff handling customer care that is too...
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1.0
#1084970
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Customer service agents are rude. Its like you are working-for them. Giving you false information. They deduct the money and blocked my account. I was calling them for several times but they are giving me wrong informations. Where is the professionalism? I went to the...
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Anonymous
Anonymous

Totally agree! Noor Bank has got the rudest and most unprofessional staff in anywhere in the world. Biggest mistake of choosing this bank.

#1079071
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I received a call today from Miss.Sakunthala of the collection department of NOOR BANK threatening that she is going to block my salary account for not paying an amount of AED100 before COB today towards my credit card.I have already made a payment of AED500 this month...
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1.0
I didn't like
  • Very poor banking people to interact with
#1033745
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I was late with my personal finance payment of 100 dirhams and they threatened me that they will make a legal case against me and the police will deal with me. We are talking about an incident which happened for the first time, I was never late with any of my payments....
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#1032759
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Hi, Anyone can have contact details of Noor Bank hire authority person. I have some issue with my business account and the relationship manager not helping me. My account has been closed and they did not allow me to withdraw balance from my account my relationship...
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#1030046
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Customer service is very rude and also collection department talks so arrogant and rude to the customer. Yes, we owe money from the bank -it is our obligation to pay monthly but just because we missed to pay it in a few days collection department will call you and...
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1.0
#937479
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Dear Managment of Nour Bank I regret to inform you that I had the worst bad service from Nour Bank in term of everything I have applied for personal loan on July 2016 through your Sales manager ( Syed ) and I was told that our company was listed with your bank and I...
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1.0
Dubai, Dubayy
I didn't like
  • Everthing
#933639
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I am writing this letter just to raised my complaint regarding one of the collection representative who handle my account, I agree I have an overdue amount to your bank, but I am not running into my obligation, but due to my financial problem which arise to me...
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Linz, Oberosterreich
#926917
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I had applied for an liability letter to close the savings a/c AT NOOR BANK on 31st Aug at the branch near clock tower but they could not action due to their system problem and finally accepted through airport branch Terminal 3 on 4th Sept morning . Although they...
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Anonymous
Anonymous

I am a UAE resident since years no and I can witness Noor bank is definitely the worst bank ever in the Emirates

#920791
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I got the NOOR BANK CREDIT card activated on 5th January and was out of town after that, I came back and made my payment on 4th feb which is within 30 days and as soon as I reached Dubai ( did not check my email for the statement on this day)and then I see my next...
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1.0
#809175
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