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Pending loan almost 3 months delayed..manager are not approchable and staffs are not listening to custmer queries.
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Anonymous
Muhammad

Very poor service from customer care. Even they don't care about your complaints. I asked them to provide me complain number but their senior advisor was refused to give and f...

#1319115
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Without getting into to much detail, I have had to contact the bank via phone several times this week. There lack of knowledge, system awareness, services and general awareness is appalling. It’s never something they can help with, they have to transfer you! Every...
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1.3
#1304553
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I took a loan with noor bank and they actually took me from another bank. Since all stuff are paid and there was still money owed to me after my salary reflect in their bank I’m still waiting going for my 3rd week now. I went to see the guy who helped so nicely with...
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Anonymous
Anonymous

call us for legal help 0564591060

#1298859
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I had applied for a loan in Noor Bank, while i already had another loan in ADCB. I was looking for a buy back of my earlier loan and proceeding with Noor bank as their ROI was lower than ADCB at that time. After applying for Liability letter in ADCB i was told by the...
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1.3
#1278870
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I applied for personal finance with Noor Bank on 6th May provided the salary letter and related documents. One week later The representative told me that they cannot give me the loan as my salary letter doesnt have end of benefits clause. Then in the end of the month I...
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1.0
I didn't like
  • Way they are dealing with my case
#1278038
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NOOR BANK recently reject two payment request to China ( to Chineese company) with out giving any explanation. The same story was happened 2 years ago with other transaction to China & resolved issue by making payment transfer via WU. That time I became aware that NOOR...
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#1277584
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Just want to share my experience wth Noorbank recently. I have a pending credit card with Noorbank, I found that they made a police case (due 100k aed which is my installment only 1800aed), police kept my passport. I paid the full amount by end of April, and I request...
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#1277123
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At the time of applying for a personal loan, was told that I was eligible for one deferment of an instalment a year, got conned by the DSA as I happened to apply for a deferment and was told, I am not eligible. Secondly, visited their branch and met another smooth...
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2.0
I didn't like
  • Pathetic customer service and reneging on their commitments
#1265207
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I have been their customer for 5 years, credit card only. Noor bank's management and policies must have changed because I am having no end of problems with them. Firstly, they charged an "International" fee of 2% on a domestic transaction, I lost 640aed. I took the...
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1.3
#1262306
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requested for cancellation of my credit cards after making extra payment in each account, even after taking request after few months the send me TAX invoice, charged me with late payment of fees, and put annual card fees even the sales person told me its life time free...
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#1254588
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